Terms of service

General Terms

Welcome to ScribaJoy. By accessing and using our website, you agree to comply with these Terms of Service. These terms apply to all visitors, users, and others who access or use our services.

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

Product Information

We strive for accuracy in product descriptions, pricing, and availability. However, we cannot guarantee that all information is error-free. We reserve the right to correct any errors and to update product information at any time without notice.

Order Acceptance

Your order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including limitations on quantities available, inaccuracies in product information, or problems identified by our credit and fraud avoidance department.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of ScribaJoy or its content suppliers and protected by international copyright laws. Unauthorized use of any content may violate copyright, trademark, and other laws.

Limitation of Liability

ScribaJoy shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services, even if we have been advised of the possibility of such damages.

Refund Policy

We accept returns within 30 days of purchase for unused products in original packaging. Customers are responsible for return shipping costs. Refunds will be processed within 14 business days after we receive the returned items.

For defective or damaged items, please contact our customer service within 7 days of receiving your order for replacement or refund.

Dispute Resolution

Any disputes relating to these Terms or your use of our services will be resolved through binding arbitration in accordance with the rules of the International Chamber of Commerce. The arbitration shall take place in Singapore and shall be conducted in English.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

Contact Information

For any questions regarding these Terms of Service, please use the contact form on our website.