Tracking order
Order Tracking Process
At ScribaJoy, we understand the importance of knowing your order status. Here's how you can track your shipment:
- After your order is processed and shipped, you'll receive a confirmation email containing your tracking number
- Your tracking number will become active within 24-48 hours after shipment
- Carrier scanning updates typically appear within 1-3 business days
How to Track Your Package
You can track your order using our recommended third-party tracking service:
17Track - Universal Package Tracker
17Track supports tracking for over 900 carriers worldwide. To use:
- Visit 17Track website
- Enter your tracking number in the search field
- Click "Track" to view your package status and location
Note: Some carriers may take 24-48 hours to display tracking information after shipment.
Tracking Information Status
Common tracking statuses you may see:
- Order Processed: Your order is being prepared for shipment
- Shipped: Package has left our facility
- In Transit: Package is moving through carrier network
- Out for Delivery: Package is on its way to your address
- Delivered: Package has arrived at its destination
Need Help?
If you experience any issues with tracking your order or if your tracking information hasn't updated for more than 3 business days, please contact our customer service team through the Contact Us page.
For international orders, please allow additional time for customs processing which may delay tracking updates.
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