Tracking order

Order Tracking Process

At ScribaJoy, we understand the importance of knowing your order status. Here's how you can track your shipment:

  1. After your order is processed and shipped, you'll receive a confirmation email containing your tracking number
  2. Your tracking number will become active within 24-48 hours after shipment
  3. Carrier scanning updates typically appear within 1-3 business days

How to Track Your Package

You can track your order using our recommended third-party tracking service:

17Track - Universal Package Tracker

17Track supports tracking for over 900 carriers worldwide. To use:

  1. Visit 17Track website
  2. Enter your tracking number in the search field
  3. Click "Track" to view your package status and location

Note: Some carriers may take 24-48 hours to display tracking information after shipment.

Tracking Information Status

Common tracking statuses you may see:

  • Order Processed: Your order is being prepared for shipment
  • Shipped: Package has left our facility
  • In Transit: Package is moving through carrier network
  • Out for Delivery: Package is on its way to your address
  • Delivered: Package has arrived at its destination

Need Help?

If you experience any issues with tracking your order or if your tracking information hasn't updated for more than 3 business days, please contact our customer service team through the Contact Us page.

For international orders, please allow additional time for customs processing which may delay tracking updates.